- What kinds of projects are usually outsourced to NeST?
- Does outsourcing mean losing control over the entire project?
- How can I save by outsourcing work to NeST?
- Can I be sure that the charges are fair and the project is being done properly?
- Where are you located?
- Who are your main customers?
- What is the language of communication with your team members?
- Do you have any experience with complex software projects?
- How can you prove that your software is of high quality and reliability?
- Can you provide me an initial technical proposal?
- Can we have long-term cooperation?
- How big is your team?
- Can you continue doing my project from any stage?
- How do you monitor the time spent on a project?
- Do I need supply project managers?
What kinds of projects are usually outsourced to NeST?
We have worked with various customers who have outsourced projects ranging from documentation to post rollout maintenance including
Does outsourcing mean losing control over the entire project?
NeST takes over the responsibility of completing the project with a specified requirement set, budget and schedule defined in the contract. But that does not mean that the customer loses all control and visibility on the project.
There are key phases in a project where customer involvement is mandatory such as requirement finalization / changes, project planning, reviews of work products (optional), acceptance testing, and schedule.
To ensure visibility periodic status reports are sent and status / milestone meetings held. The customer is also free to audit the development process at NeST at any point of implementation to ensure that the contractual terms are followed.
NeST will also sign a Non-Disclosure Agreement (NDA), to protect your intellectual property and maintain confidential information. This is normally part of the project development contract.
How can I save money by outsourcing my work to NeST?
Savings are dependent on various factors such as:
Over all, the cost of getting your software developed by NeST will be cheaper by 30 - 50% even after including your overheads. This is an indicative figure and does not apply equally to all cases.
Can I be sure that the charges are fair and the project is being done properly?
Customers are welcome to be involved in every stage of the project implementation. In fact we positively insist that you get involved. The following is our process to ensure transparency and visibility:
Our customer can review all the work products and track the project progress, risk, quality and cost. For large products or in special cases we provide our customer an onsite coordinator for daily and closer interaction (charged at actuals).
Where are you located?
NeST has sales offices in US, Japan, Europe, Middle East and Australia and the software development facilities in Cochin and Trivandrum in Kerala, India. The state has a large pool of technically qualified software professionals with English speaking capability. The living cost is comparatively cheaper than the larger cities of India like Banglore, Delhi, Chennai, and Mumbai. Hence we are able to develop software at lower costs that other software companies based out of India at the same time providing a higher level of quality.
- India is 5.5 hours ahead of GMT
- Time Difference between India and the United States [EST] - India is 10.5 Hours ahead of EST.
- Time Difference between India and Middle East/East Africa - [India is approx. 2.5 Hours ahead].
Who are your main customers?
NeST has customers from around the globe operating in different verticals like Automation, Security, Consumer Electronics, Life Science, Automotive, Networking and enterprise solutions. In case you are interested in knowing more about specific domains and customers, please mail us at info@nestec.net
What is the language of communication with your team members?
We speak and write English fluently. We also have engineers on our team who are fluent in Japanese, German and French.
Do you have any experience with complex software projects?
Yes, we have developed business critical software solutions that with hundreds of thousands of lines of code, hundreds of man-years, and team sizes ranging up to 150.
How can you prove that your software is of high quality and reliability?
Quality is the prime objective of our workflow. We implement Software Quality Assurance (SQA) processes that addresses the quality assurance needs at every phase of the development cycle. This ensures that every solution that we deliver matches customer expectations. In addition, the company is certified at ISO 9001, & evaluated at CMM-Level 5 & CMMI-Level 5
The Quality team tracks that the project and ensures that it conforms to specified / expected processes, procedures, and standards.
Can you provide me an initial technical proposal?
NeST will provide you a technical proposal specific to your project based on initially available documentation.
Can we have long-term cooperation?
Yes. We are open to long-term contracts / relationships. In fact, it is the preferred mode of working with our larger customers. NeST operates exclusive development centers with dedicated staff and infrastructure for many organizations. We have a customer retention rate approaching 90%.
How big is your team?
NeST employs 600+ software engineers at its development facilities in India. In addition, NeST maintains teams of technology specialists at our offices in US, UK and Japan to help ease customer communication. The engineers are experienced in multi-cultural, multi-lingual work environments.
Can you continue doing my project from any stage?
Yes, we do undertake projects from any stage, though we prefer involvement starting at an early stage.
How do you monitor the time spent on a project?
The project schedule and plan is submitted for your review up front. Details of deployment and effort will be included in our weekly status reports. In turnkey projects that we usually execute, the customer need not worry about the effort deployed since he / she needs to pay only the original contracted amount.
Do I need supply project managers?
All our projects include project management. We have a staff of senior project managers with wide ranging experience who are capable of handling complex projects. Many of them are MBAs / PMPs.